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Frequently Asked Questions (FAQs)

Welcome to the T-Shirt Arcade FAQ page, where we address common queries about our custom printing services, processes, and more. If you have questions that aren't covered here, please feel free to reach out to our team for personalized assistance.

 

What printing techniques do you offer?

  • We specialize in various printing techniques, including screen printing, direct to garment (DTG) printing, direct to film (DTF) printing, and vinyl printing. Each method offers unique advantages, allowing us to cater to a wide range of customer needs.

 

Can I place a small order for just one or two custom shirts?

  • Absolutely! We serve both retail customers and large-scale businesses. Whether you need a single custom shirt or a bulk order, we've got you covered.

 

What types of artwork files do you require for custom orders?

  • Artwork requirements vary by printing method. For screen printing, vector files like EPS, AI, or SVG are best. For DTG and DTF prints, we need transparent PNG files at 300 DPI. Vinyl application works with high-resolution one-color artwork.

 

How long does it take to complete a custom order?

  • Completion times depend on the printing method and order specifications. Typically, DTG and DTF prints can be ready within a day or two of payment, while screen printing may take longer. We provide clear timelines when you place your order.

 

Do you offer branding and marketing consultation?

  • Yes, we do! We provide strategic guidance to help you make informed decisions about your custom orders and create merchandise that aligns with current branding and marketing trends.

 

What sets T-Shirt Arcade apart from other custom printing businesses?

  • T-Shirt Arcade offers a unique blend of experience, quality, and innovation. We have a rich history in the industry, prioritize customer satisfaction, and stay at the forefront of industry trends. Our multi-channel marketing approach and comprehensive training programs set us apart.

 

How do I make a payment for my order?

  • We offer convenient payment options. You can call us with your credit card information, or you can make a payment via email transfer to the specified email address. Please follow the instructions provided in your order confirmation.

 

Can I track the status of my order?

  • Yes, you can! We provide updates on the status of your order, and our team is always available to answer any questions you may have.

 

What is your return policy?

  • We take quality seriously. If there are any issues with your order, please contact us within [number] days of receiving your order, and we'll work to resolve it promptly.

 

How do I contact T-Shirt Arcade for further assistance?

You can reach us by phone at +1-905-831-2525, by email at custom@tshirtarcade.com, or by visiting our store in person. Our dedicated team is here to assist you. We hope these FAQs provide helpful insights into our services and processes. If you have more questions or require personalized assistance, don't hesitate to get in touch with us. Thank you for choosing T-Shirt Arcade!

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